Overview
We believe that your strategy is yours. It cannot be manufactured in a conference room or outsourced to a consultant. It cannot be broken into pieces and left to separate teams. SMS collaborate with you to create and execute your business strategy. We are dedicated to helping you build your own team’s strategy, innovation and performance improvement capabilities so you can drive change and sustain success long after we are gone.
What you can expect
Even the most successful corporations can improve their processes. At SMS, we call this performance excellence, and it drives everything we do. Our expertise in Lean, Six Sigma, Strategy Deployment, and Kaizen methodologies have helped organizations achieve performance excellence and higher return on their investments. Our consultants provide support in many forms, but it always builds on your organization’s strategy, culture, and people. We are available to help your team either ad-hoc or with a comprehensive approach to transformational change and continuous improvement with in-house training, consulting, Kaizen facilitations, and one-on-one coaching.
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Process Maturity Auditing
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Voice of Customer
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Strategy Development & Execution
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Six Sigma and Lean Programs
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Value Stream Process Design, Optimization & Management
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Kaizen Facilitation
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Performance/Efficiency Reviews
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Operational Reviews
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Stakeholder Surveys
Benefits
Our consulting, coaching, training and project execution is grounded on the World-class principles of Operational Excellence: a fact-based, data-driven philosophy of business improvement with a focus on gaining support and acceptance for the solutions by including and engaging the right people.
We support clients facing operational challenges in:
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Successfully implementing a competitive advantage strategy
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Streamlining operations
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Managing/reducing complexity
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Optimizing processes
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Establishing a strategic plan and managing performance
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Implementing change